We welcome comments from our customers - many of whom order from us time and time again. We feel that customers become friends, and it gives us a great deal of pleasure to make them happy.

Here are a few actual comments that our customers have made after receiving their products!

Great product, great merchants. Wish all net-experiences could be so wholesome and superior!

- Lorraine in Georgia

Wendy and Charlie, the pillows and sachet bags i ordered arrived today. Every single item is WONDERFULLY WONDERFUL.......everything i expected and MORE! The fabrics are quite unique and in such good taste. I've seen loon, crab and owl patterns but yours are surely in a different league! The fragrance of the fir is of course heavenly. I know for certain that my daughter, the lucky recipient of these treasures, is going to be ever so happy!!! Thank you for packing all these goodies in such a personalized manner. Your touch dots the "i" and made me smile!!! I'm certain that i'll be ordering fron you folks again!!!

- Barbara in New York

Just wanted to let you know how thrilled I am with your pillows. We all are "HIGH" on Maine fir at the moment. Great job, folks.

- Dusty in Colorado

I want to thank you so much for the note. I love the pillow. A friend of mine had given me one as a gift so I knew I would love it!! I also want to thank you for the Maine Coon Cat Nip.

- Dolores in California

Not only was the delivery prompt, but came with a nice surprise that gave smiles.

- Peter in Wisconsin

Fast shipping! Personalized service. I would shop here again!

- Mararet in California

Very smooth transaction - quick delivery with a personal touch. Also, great product. I look forward to ordering from them again.

- Suzanne in Texas

Great service!!! They sent an E-mail thanking me and letting me know the shipment was on the way and also wrote a note in the invoice. A nice touch...

- Connie in Nevada

Great products, service and communication. I will be purchasing again soon!

- Sanae in Japan

Great product. Timely delivery. Nice touch like tea samples and personal card.

- Terri in Iowa

Nothing like smelling Christmas in a box! I bought the loose Balsam Fir to make my own pillows and now I can't wait to get started on the projects. What a wonderful idea to offer this product. Everything arrived fine...even some free samples of their tea. Great job Sunrise County Creations!

- Marcia in Florida

My order came in record time. Thank you also for the free tea samples. They were delightful. Thank you again for your prompt service. I plan on ordering from you in the future.

- Thomas in Tennessee

Beautiful, well packed. Timely and free gifts plus free shipping! Fantastic!

- Janet in New Jersey

I love this store...always super fast and great prices!

- Leah in Mississippi

They sent a bonus gift and I was very happy with a special note with the bill. Great service and I will use them again.

- Denise in California

It was a pleasure dealing with them. My tranaction went smoothly and quickly. In addition, there was a suprise in store. They included a sweet handwritten thank you note and a *free* balsam pillow. You won't find a more thoughtful merchant anywhere!

- Doug in New Jersey

Excellent products - great quality - quick delivery - very friendly! Highly Recommend!!

- Kathleen in California

I love my recently purchased Maine Balsam Fir Pillows from Sunrise County Creations. I have them in my Mercedes and they really make the car smell good! Excellent customer service and ordering from the internet was never easier. Thanks!

- Conall in California

Very satisfactory product, according to the recipient (this was a gift), and very speedy service. Also, the proprietors send followup E-mails and even a nice handwritten note.

- Sarah in Virginia

We had no problems at all from the ordering to the delivery was done very efficiently.

- Robert in New York

Very nice product and incredibly fast shipping! I would do business with them again!

- Judi in Oregon

Prompt service; perfect condition of product. (I especially appreciated the personal note attached)

- Karen in Colorado

The items were well-made and were shipped promptly. I received them in plenty of time to give them for Christmas presents, which is what I had planned to do.

- Mary in Georgia

I have purchased three balsam pillows over the past year. All are lovely, and I am very satisfied.

- Megan in California

Sunrise Country Creations produce a high quality product. As a shopper I love it when I recieve an unexpected suprise. Sunrise Contry Creation did this for me. I recieved an unexpected gift as well as a Christmas card. To me that was very special.

- Pat in Florida

The people at SCC were SO nice...I got a handwritten note from them, and it was totally unexpected. I would recommend them to anyone! Bravo!

- Richard in Georgia

I had a great experience with this company. The product was perfect and the service fast, efficient, and personal.

- Deborah in Massachusetts

The pillows came in just a few days, and the aroma is breathtaking. Just close your eyes and you are in the woods.

- Chris in Connecticut

Wonderful Product - great transactions - great people! Would HIGHLY recommend!

- Patti in Florida

I was very pleased with the quality of the pillows and the prompt response to my online order. The pillows remind my family of summers we used to spend on Nantucket and Martha's Vineyard. Consistently high quality products and timely service - I highly recommend Sunrise County Creations.

- Mary in Virginia

A true gem of a company. Fast service and beautiful product.

- Jill in New York

Order arrived very quickly and was packaged nicely. the product was just as pictured and described. Great experience!

- R.M. in California

Exceptional quality and service, lovely to find this kind of old fashioned quality on an e-commerce site. The products are unique, and thoroughly beautiful. This business owner also has a wonderful personal touch with customer service. I have made several orders from this store, and never been disappointed, and I am sure I will be purchasing more fine Balsam products in the future.

- Kathleen in Illinois

Wonderful products & sellers. Highly recommend!

- Kim in Washington

The service was wonderful and they even threw in something extra for coming close to the price that qualifies you to get something free. Not many people do business that way. It was well thought of and definitely appreciated. I will definitely continue to do business with Downeast Tea.

- Cynthia in New York

Wonderful products and service - highly recommend!!

- Kathleen in California

Order was prompt and the tea absolutely fantastic...Downeast Tea is a truly great company to do business with...highly recommended! Very fantastic teas as well as service.

- Susan in Ohio

Finally, a source for the Chocolate Mint tea which I bought a few years back from a store that went out of business.... awesome

- Cheryl in Virginia

A personal letter from the seller and some samples of tea were great! I felt speecial.

- Jina in New York

I was surprised at the fast service, I don't have any doubt of continuing to buy from Downeast Tea.

- Gary in Florida

The red raspberry tea I ordered is wonderful. Quick shipping, well packaged. Nice people to deal with. Thanks very much!!!

- Kathryn in Georgia

One of the easiest on-line order forms I have seen. Also, merchant was involved in the ordering process to the extent he caught a typographical error committed by me. My thanks for excellent service all around. By-the-way even though the tips say not to rate the product I have to say it is excellent.

- Peirce in Connecticut

I thought their customer sevice was very personal and friendly!!

- Jeanette in New York

Fast service, goods packed well

- Catherine in Oklahoma

This is one the tastiest teas I have ever had!

- Erika in Pennsylvania

Order arrived promptly and a card with a personal note was enclosed. This company appears to really care about it's customer's satisfaction and I would certainly order from them again.

- Mary in Illinois

Fast and friendly service - I'd order from Downeast Tea again!

- Elaine in New Mexico

Excellent service - the greeting card was a great touch!

- Tom in Pennsylvania

You are treated as a individual and you have a one-to-one contact (a real person) to talk to when ordering or if there is a problem. They also follow-up with their orders when there is a problem. Great business experience!

- Charles in Delaware

Everything was great - prices, quick shipping, packaging. etc. Have site bookmarked for future purchases.

- David in Pennsylvania

I love this tea. And am so happy to have found a place I can order it. The ordering process was excellent. But the very personal touch that these people put into their products and delivery, etc. is such a nice change from most places I deal with now days.

- Eva in Colorado

Nice site! Quick, easy and to the point. In and out in less than a minute. Bravo.

- Jean in New Hampshire

Not only is the product very nice (and wonderful smelling!), but the personal customer service is superior.

- Debbie in Colorado

Very personalized service. Anxious and able to please the customer. I had a great time with the pillows. Several of my co-workers refer to them as "the Christmas fix" and worry about becoming addicted to inhaling the scent!

- Allane in Vietnam

The tea was great!

- Brenda in Michigan

Nice site! Quick, easy and to the point. In and out in less than a minute.

- Jean in New Hampshire

I was delighted with the product and with the price. I would do business with them anytime, and hope to in the future.

- Janemarie in New York

WOW!! I have been looking for Maple tea for ages.

- Karen in Maine

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